Privacy Policy

Dating Love Stories ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you use our international dating platform at datinglovestories.net. By accessing our services, you consent to the practices described below.

We operate in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. Our goal is complete transparency about how your information supports your experience on our platform.

1. Information We Collect

We collect information necessary to provide a safe, effective dating experience. This includes:

• Account Information: Name, email address, date of birth, gender, and geographic location provided during registration.
• Profile Data: Photos, biographical details, relationship preferences, and interests you choose to share on your profile.
• Communication Data: Messages, chat history, and video call metadata exchanged through our platform.
• Verification Data: Government-issued ID documents and selfie photos submitted during our profile verification process.
• Technical Data: IP address, browser type, device identifiers, operating system, and access timestamps collected automatically.
• Usage Data: Pages visited, features used, search queries, and interaction patterns on our platform.
• Payment Data: Billing address and transaction records (full payment card details are processed by our PCI-compliant payment processors and never stored on our servers).

2. How We Use Your Data

Your personal information is used exclusively to deliver, improve, and secure our dating services:

• Creating and maintaining your account and profile
• Matching you with compatible partners based on your stated preferences
• Facilitating communication between members through chat and video features
• Verifying profile authenticity to prevent fraud and scams
• Processing payments for premium subscriptions and features
• Sending service-related notifications (account updates, security alerts, match suggestions)
• Analyzing platform usage to improve features and user experience
• Complying with legal obligations and responding to lawful requests

We do not sell your personal data to third parties. We do not use your private messages for advertising purposes.

3. Data Storage and Security

All personal data is stored on encrypted servers located in the United States and European Union, operated by ISO 27001-certified hosting providers. We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Multi-factor authentication for administrative access
• Regular penetration testing and vulnerability assessments
• Automated intrusion detection and real-time monitoring systems

Verification documents (ID photos) are stored in a separate, access-restricted environment and permanently deleted within 30 days of successful verification.

4. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or a jurisdiction with equivalent protections, you have the following rights:

• Right of Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Limit how we use your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact our Data Protection Officer at the address provided in Section 8. We respond to all GDPR requests within 30 calendar days.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience. We categorize cookies as follows:

• Essential Cookies: Required for site functionality (login sessions, security tokens). Cannot be disabled.
• Analytical Cookies: Help us understand usage patterns and improve our platform. Collected via anonymized analytics tools.
• Functional Cookies: Remember your preferences (language, theme, display settings).
• Marketing Cookies: Used only with your explicit consent to deliver relevant content. You may opt out at any time through your browser settings.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

6. Third-Party Services

We share limited data with trusted third-party providers who assist in operating our platform:

• Payment Processors: Stripe and PayPal process transactions under their own privacy policies.
• Cloud Infrastructure: Amazon Web Services (AWS) and Google Cloud provide secure hosting.
• Analytics: Anonymized usage data is processed to improve platform performance.
• Anti-Fraud Services: Identity verification providers assist in profile authenticity checks.

All third-party providers are contractually bound by data processing agreements that meet GDPR standards. We do not share your data with advertisers or data brokers.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy:

• Active accounts: Data is retained for the duration of your membership.
• Deleted accounts: Profile data is permanently erased within 90 days of account deletion. Certain records may be retained for up to 3 years to comply with legal obligations (tax, fraud prevention).
• Communication logs: Chat history is deleted 180 days after account closure.
• Verification documents: Deleted within 30 days of successful verification.

You may request immediate deletion of your data at any time by contacting our Data Protection Officer.

8. Contact Our Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data, contact our Data Protection Officer:

• Email: [email protected]
• Response Time: Within 48 business hours for general inquiries; within 30 calendar days for formal GDPR requests

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

This Privacy Policy is effective as of March 16, 2026. We may update this policy periodically. Material changes will be communicated via email and a prominent notice on our website at least 30 days before they take effect. Continued use of our platform after changes constitutes acceptance of the revised policy. For more information about our platform, visit our About Us page or review our Terms & Conditions.